SenSafe

UX/UI Design

Seniors enjoy everyday activities just as much as able-bodied, younger individuals do. Although, there are careful considerations to take into account and there is currently no platform to assist in gaining insight.

SenSafe is a community that fosters discussion and raises awareness, informing users of how senior friendly places are. For example, if a senior individual wants to visit a local park near their home, they can locate the park on the SenSafe app and read reviews and view ratings of that particular park before ever leaving the comfort of their home. SenSafe is for seniors by seniors.

Try out the app here and view the full case study here.










The Problem

Seniors enjoy everyday activities just as much as able-bodied, younger individuals do. Although, there are careful considerations to take into account and there is currently no platform to assist in gaining insight. For example, Susan is in a wheelchair and wants to enjoy a nice lunch at a restaurant she has yet to visit. How does Susan determine what route is best suited for wheelchairs and if the restaurant itself is good for wheelchairs? Looking at another example, John uses a walker and plans on seeing a show at a brand new local theater and is unable to use stairs. How does John learn about how walker friendly the theater is, his options and if assistance is available?




The Solution


Below is an overview of how I'm incorporating key principles of universal design into my solution. This is especially important when designing for seniors and users with various disabilities and accessibility needs:



Achievements

This is a psychology principle and provides motivation to use the app. Users will receive discounts for business or places seniors review and rate in the app. Further, badges given to users when they continue making in app posts and interact with other users. With one of the main goals of SenSafe being to create a community that fosters discussion and raises awareness, making posts and leaving reviews strengthens the community.


Equitable Use

No disadvantage to any group of users: Used by both right/left handed individuals. Voice activation feature for those unable to use both hands (and who cannot use the app one-handed), and also for those with poor vision. SenSafe will also be available in different languages.


Simple Use

SenSafe will be available in different languages and use common language and terms throughout the app. I also use established design elements and principles. Lastly, pop-up tips and tutorials can be turned on to explain to users how to use certain features and how to get started.


Perceptible Information

SenSafe will use pictorial and verbal modes for communicating info. The focus will be on the main content rather than background, secondary info and content. Layout will not be overly complex, which means users will be able to explain to others how to use the app since they will be able to understand it.


Low Physical Effort & Size/Space for Approach and Use

The design of SenSafe will not require much change in body position for users – not a lot of physical effort. There will be a voice activation feature. In addition, important elements will stand out to any user: Large enough to be noticed and used efficiently and correctly.







Target Outcomes


  • SenSafe will be seen as a favorite among apps for seniors.

  • SenSafe will provide seniors with a better quality of life.

  • Seniors will use this app to have greater experiences.

  • Seniors will recommend SenSafe to other seniors.

  • Grow a community within the app that might even extend to an offline community.

  • Allow individuals (mainly seniors) to voice their opinion on how places can improve and better accommodate their needs.

  • Receive insight into what is most important for seniors.